Info ImagineMarketingIndia com: Steps to File a Warranty Claim

Info ImagineMarketingIndia com is the official customer support email for Imagine Marketing India, the parent company of boAt Lifestyle. If you own a boAt product and need assistance with warranty claims, technical support, or general inquiries, this email is your primary contact.
BoAt Lifestyle is a leading consumer electronics brand in India, known for its earphones, smartwatches, speakers, and other mobile accessories. Many customers reach out to Info ImagineMarketingIndia com for product-related issues, bulk orders, and warranty claims. Understanding the role of this email and how to use it effectively can save you time and ensure a smooth customer support experience.
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What is Info ImagineMarketingIndia com Used For?
Imagine Marketing India, the company behind boAt, manages all customer interactions through this email. Whether you need to register a complaint, track your warranty status, or inquire about product details, this email is your go-to resource.
Common Reasons to Contact Info ImagineMarketingIndia com
Warranty and Repair Issues – If your boAt product is defective or not functioning properly, you can email them for repair or replacement.
Bulk Order Inquiries – Businesses and corporate clients looking to place large orders can get pricing details through this email.
General Product Information – If you have questions about a boAt smartwatch, speaker, or earphones, you can request details.
Service Center Locations – Need to visit a service center? Contact Info ImagineMarketingIndia com to find the nearest authorized repair center.
Order Tracking and Delivery Issues – If you ordered directly from boAt’s website, you can track your order status through email.
How to Write an Effective Email to Info ImagineMarketingIndia com
Why Contact Info ImagineMarketingIndia com?
The email Info ImagineMarketingIndia com is the official support contact for boAt products and services. Customers can use this email for warranty claims, product inquiries, order tracking, and service center details.
Step 1: Use a Clear Subject Line
A subject line should immediately inform customer support about your request. For example:
“Warranty Claim for boAt Rockerz 450 – Ticket #123456”
“Issue with boAt Airdopes Charging – Request for Assistance”
Step 2: Provide Contact Information
Include your full name, phone number, and registered email ID. This helps the support team identify your account and respond quickly.
Step 3: Describe Your Issue Clearly
Keep the description short and precise. If your boAt speaker is not working, explain what the problem is, when it started, and any troubleshooting steps you tried.
Step 4: Attach Proof of Purchase
For warranty claims, you need to provide an invoice, order receipt, or warranty card. This validates your request and ensures a faster resolution.
Step 5: Request for a Solution
Clearly mention what you need – a repair, replacement, refund, or product information. For example:
“I would like to claim a warranty replacement for my defective boAt Airdopes.”
Step 6: Be Polite and Professional
A polite tone increases the chances of receiving prompt support. End your email with “Looking forward to your response. Thank you.”
Sample Email Format
Subject: Warranty Claim for boAt Rockerz 450 – Ticket #123456
Dear Support Team,
I recently purchased a boAt Rockerz 450, and it has stopaped working. The product is under warranty, and I would like to request a replacement.
Issue: The headphones are not turning on despite charging.
Order ID: XYZ123456
Purchase Date: January 10, 2024
Registered Mobile Number: 9876543210
I have attached a copy of my invoice for verification. Please assist me with the warranty claim process.
Looking forward to your response.
Best Regards,
[Your Name]
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boAt Warranty Registration and Claim Process
Most boAt products come with a one-year warranty, and some smartwatches or premium items may have extended coverage. If you need to check your warranty or file a claim, you can do so through:
The official boAt support portal: https://support.boat-lifestyle.com/
Info ImagineMarketingIndia com for direct email support
Here’s a simple table explaining the warranty process:
Step | Action |
---|---|
1 | Visit the boAt support portal and log in |
2 | Click on Track Warranty Ticket |
3 | Enter your registered mobile number and ticket number |
4 | Click Track to check the warranty status |
5 | If eligible, request a replacement or repair through email |
For those who prefer a direct approach, emailing Info ImagineMarketingIndia com with your purchase details can also speed up the process.
Contacting boAt Customer Support via Other Methods
While Info ImagineMarketingIndia com is the primary email for support, there are other ways to contact boAt.
Customer Care Number: 022-6918-1920 (Available 9 AM – 7 PM)
Website Support: www.boat-lifestyle.com
If you have an urgent query, calling the boAt customer care number may be the fastest way to get help. However, for warranty claims or detailed complaints, Info ImagineMarketingIndia com is the best option.
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How Long Does boAt Take to Respond to Emails?
The response time for Info ImagineMarketingIndia com varies based on query type:
Query Type | Estimated Response Time |
---|---|
Warranty Claim | 3-5 Business Days |
Order Tracking | 24-48 Hours |
General Inquiry | 24-72 Hours |
Service Center Request | 2-4 Business Days |
If you do not receive a response within the expected timeframe, follow up with boAt customer care via phone or social media.
Conclusion
If you own a boAt product and need customer support, Info ImagineMarketingIndia com is the best email to reach out to. Whether it’s a warranty claim, product inquiry, or bulk order request, this email ensures direct communication with boAt’s support team.
For faster resolution, always include your order details, contact information, and a clear description of the issue. With a growing customer base, boAt continues to enhance its customer support, ensuring that queries are resolved efficiently.
By understanding how to use Info ImagineMarketingIndia com effectively, you can avoid unnecessary delays and get the support you need for your boAt devices.